Faq

Temporary move or relocation will be required due to the extensive nature of the work planned and the requirements to remediate environmental hazards. While the Trust recognizes — and strives to minimize— any inconvenience to residents, we must also ensure that work is being done correctly and safely. This is best achieved when residents are not staying in an apartment while work such as lead-based paint and asbestos removal may be completed, or during periods of time when the kitchens or bathrooms may be inaccessible.

We do not anticipate construction starting until Fall 2026; however, design and necessary preliminary inspections are already happening. Residents’ temporary moves will be phased and will start in Spring 2027.

No, resident rents will continue to be set at 30 percent of a resident’s adjusted gross household income, per federal guidelines.

No, the Trust will provide accommodations when residents are required to temporarily relocate from their apartment. Case Managers will work with residents to create an individualized family relocation plan for each household. They will be available throughout the process to assist in coordinating all move activities and to alleviate any concerns.

The Trust will cover all expenses related to moving, storage, and/or other reasonable requests. The Trust is anticipating providing packing supplies, services from a licensed and insured moving company, and other reasonable expenses that may be considered.

Overall construction is expected to take approximately 10-12 months; however, residents will be temporarily relocated for only nine months. FAB will provide progress updates so that residents are aware of the actual timelines.

Any resident with concerns about the safety or conditions of their apartment should request a work order as soon as possible by calling the Customer Contact Center (718-707-7771) or using the MyNYCHA app or website (www.nyc.gov/mynycha). Regular repairs by property management to address all issues will continue before and throughout the project. These activities will not be stopped because of the planned construction work. Trust Mod is a long-term investment for the development.